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Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation?
Hemant K. Jain
Mohan Tanniru
James C. Spohrer
Cheng Hsu
J. Leon Zhao
Published in:
ICIS (2007)
Keyphrases
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service management
communication services
service oriented
context awareness
service delivery
artificial intelligence
web services
case study
management system
information systems
computing environments
user interface
activity recognition
human activities
mobile services