Measuring Customer Agility from Online Reviews Using Big Data Text Analytics.
Shihao ZhouZhilei QiaoQianzhou DuG. Alan WangWeiguo FanXiangbin YanPublished in: J. Manag. Inf. Syst. (2018)
Keyphrases
- big data
- online reviews
- text analytics
- business intelligence
- text mining
- sentiment analysis
- data analysis
- opinion mining
- data management
- free text
- social media
- data warehousing
- data visualization
- sentiment classification
- data processing
- data warehouse
- cloud computing
- knowledge discovery
- text data
- knowledge management
- decision support
- ultimate goal
- information extraction
- case study
- data integration
- data model
- decision making
- text classification
- cross domain
- database
- co occurrence
- information systems
- information retrieval
- machine learning