Exploring Users' Preferences for Chatbot's Guidance Type and Timing.
Meng-Hsin WuSu-Fang YehXi-Jing ChangYung-Ju ChangPublished in: CSCW Companion (2021)
Keyphrases
- individual preferences
- user requirements
- user interface
- collaborative filtering
- personal preferences
- user interaction
- information access
- user feedback
- user satisfaction
- user generated
- decision making
- user preferences
- user profiles
- content analysis
- user interests
- query formulation
- end users
- individual user
- novice users
- social media
- web pages