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TIPA Process Assessments: A Means to Improve Business Value of IT Services.
Stéphane Cortina
Alain Renault
Michel Picard
Published in:
Int. J. Strateg. Inf. Technol. Appl. (2013)
Keyphrases
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process oriented
web services
expert systems
service providers
service oriented
improve quality
database
real time
neural network
machine learning
service composition