Customer Satisfaction in Software Development Projects.
Panos FitsilisVyron DamasiotisSofia SarmaniotiPublished in: ESSE (2021)
Keyphrases
- customer satisfaction
- software development projects
- software development
- software projects
- service quality
- historical data
- project management
- software engineering
- risk management
- online shopping
- customer service
- user satisfaction
- software project management
- marketing strategies
- customer data
- internet banking
- electronic commerce
- project managers
- artificial intelligence
- design process
- knowledge discovery
- information quality
- databases
- database