Psychological traits and loyalty intentions towards e-Government services.
Her-Sen DoongHui-Chih WangGordon FoxallPublished in: Int. J. Inf. Manag. (2010)
Keyphrases
- social factors
- potential customers
- customer satisfaction
- online shopping
- website
- databases
- competitive advantage
- expert systems
- service quality
- mental states
- human decision making
- intention recognition
- clustering algorithm
- decision making
- information systems
- computer vision
- bdi agents
- switching costs
- machine learning
- real time
- functional roles