Communication support for knowledge-intensive services.
Jürgen BerghoffJ. SchuhmannMichael MatthesOswald DrobnikPublished in: Broadband Communications (1998)
Keyphrases
- knowledge intensive
- workflow management
- knowledge acquisition
- knowledge workers
- end users
- knowledge management
- web services
- human resources
- semantic web technologies
- service management
- computing environments
- communication protocols
- communication channels
- service providers
- software development
- expert systems
- law enforcement
- databases
- information management
- communication technologies
- information technology
- machine learning