Business Operation Improvement through Integrated Infrastructure Management.
Alberto CasanovaLaura M. CastroAntonio Blanco FerroPublished in: EUROCAST (1) (2013)
Keyphrases
- enterprise systems
- smarter planet
- workflow management
- information technology infrastructure
- mission critical
- service management
- enterprise wide
- information systems
- service delivery
- knowledge management
- business processes
- business management
- decision making
- reference architecture
- management system
- business activities
- strategic management
- business process
- information management
- business applications
- technical infrastructure
- customer retention
- virtual enterprise
- network management
- information technology
- data mining
- data management
- life cycle
- business intelligence
- decision support
- community driven
- customer relationship management
- management information systems
- web services
- process management
- electronic commerce
- change management
- competitive intelligence
- business world
- business transactions
- software as a service
- service provisioning
- small and medium sized
- digital campus
- natural resources
- configuration management
- content management
- business process management
- enterprise architecture
- public services
- systems development
- virtual organization
- workflow management systems
- information exchange
- decision makers
- data warehouse