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Application Service Provider (ASP) in China: An Empirical Study of System and Service Satisfaction.
Xiao Tang
Chung-Yean Chiang
Zhenyu Liu
Jianzong Lin
Published in:
HICSS (2011)
Keyphrases
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service providers
service quality
web services
cloud computing
service provision
end users
incident management
online services
data mining services
databases
user interface
decision support
electronic commerce
service composition
grid services
software as a service