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Factors Affecting Users' Satisfaction with Telehealth Apps: Analysis of Users Reviews using BERT.
Abdullah Wahbeh
Tyler Howes
Omar F. El-Gayar
Raed Seetan
Mohammad Al-Ramahi
Ahmed Al-Omari
Published in:
AMCIS (2024)
Keyphrases
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factors affecting
user satisfaction
user profiles
novice users
end users
internet users
user feedback
user model
key factors
user studies
user centric
user generated content
data analysis
statistically significant
user interaction
information sources
relevance feedback
social media
image analysis
user interface