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Getting work done: evaluating the potential of crowdsourcing as a model for business process outsourcing service delivery.
Lee B. Erickson
Eileen M. Trauth
Published in:
CPR (2013)
Keyphrases
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business process
business processes
workflow model
process model
case study
information technology
service delivery
artificial intelligence
information systems
decision making
learning environment
end to end
service oriented architecture