Challenges and opportunities for software change request repositories: a systematic mapping study.
Yguaratã Cerqueira CavalcantiPaulo Anselmo da Mota Silveira NetoIvan do Carmo MachadoTassio Ferreira ValeEduardo Santana de AlmeidaSilvio Romero de Lemos MeiraPublished in: J. Softw. Evol. Process. (2014)