e-Government as an Enabler of Public Management Reform: The Case of Switzerland.
Jean-Loup ChappeletPublished in: EGOV (2004)
Keyphrases
- e government
- public services
- public organizations
- public administration
- inter organizational
- public sector
- public policy
- service delivery
- federal agencies
- policy making
- electronic government
- knowledge management
- government websites
- public institutions
- digital government
- service provision
- developing countries
- government services
- public participation
- government agencies
- government organizations
- open government
- government information
- information sharing
- information systems
- enterprise wide
- national level
- information infrastructure
- digital archives
- end to end
- service oriented
- enterprise architecture
- current practices
- federal government
- private sector
- digital divide
- information and communication technologies
- data management
- digital libraries
- website
- e learning