Applying TQM, CMM and ISO 9001 in Knowledge Management for software development process improvement.
Ming-Chang LeeTo ChangPublished in: Int. J. Serv. Stand. (2006)
Keyphrases
- process improvement
- software development
- knowledge management
- software process
- software industry
- software engineering
- cost estimation
- case study
- software systems
- development process
- software process improvement
- software projects
- knowledge sharing
- software developers
- software quality
- information technology
- quality assurance
- information systems
- product development
- organizational learning
- software engineers
- requirements engineering
- software testing
- software maintenance
- knowledge engineering
- e learning
- artificial intelligence
- project managers
- software reuse
- root cause
- relational databases