Understanding the Value of Reputation Systems in Enterprise Social Media (ESM)-Mutual Influence Between Online and Offline Performance.
Dorothy E. LeidnerJohn TrippSixuan ZhangPublished in: ICIS (2016)
Keyphrases
- reputation management
- social media
- reputation systems
- social media sites
- social web
- real time
- social networks
- knowledge management
- social networking
- information diffusion
- social influence
- user generated content
- online communities
- online learning
- peer to peer
- online forums
- electronic marketplaces
- online auctions
- factors that influence
- online social networks
- information management
- artificial intelligence