Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews.
Xi HanJiabin QuTingting ZhangPublished in: Telematics Informatics (2019)
Keyphrases
- product reviews
- online reviews
- sentiment analysis
- opinion mining
- sentiment classification
- reputation models
- product features
- sentence level
- online learning
- medical staff
- customer reviews
- user generated
- patient data
- website design
- medical treatment
- trust model
- consumer reviews
- medical diagnosis
- medical images
- trust evaluation
- user generated reviews
- factors that influence
- reputation management
- electronic health records
- medical experts
- real time
- virtual communities
- attitudes toward
- e learning