Leveraging process discovery with trace clustering and text mining for intelligent analysis of incident management processes.
Jochen De WeerdtSeppe K. L. M. vanden BrouckeJan VanthienenBart BaesensPublished in: IEEE Congress on Evolutionary Computation (2012)
Keyphrases
- text mining
- incident management
- process model
- image analysis
- natural language processing
- document clustering
- real time
- information retrieval
- clustering algorithm
- artificial neural networks
- data points
- knowledge discovery
- data mining
- intelligent systems
- topic models
- process mining
- exploratory analysis
- information technology infrastructure