Social Queues (Cues): Impact of Others' Waiting in Line on One's Service Time.
Sezer ÜlküChris HydockShiliang CuiPublished in: Manag. Sci. (2022)
Keyphrases
- single server
- waiting times
- processor sharing
- retrial queue
- single server queue
- finite buffer
- queuing systems
- special case
- poisson arrivals
- queue length
- queuing model
- state dependent
- queueing networks
- queueing model
- heavy traffic
- service times
- queueing systems
- social interaction
- arrival process
- parallel machines
- service providers
- service rates
- social networks
- line segments
- social media
- processor sharing queue
- social context
- steady state
- markov chain
- service systems
- social factors
- fluid model
- social capital
- social behavior
- service quality
- service composition
- rapid transit