Topic mining for call centers based on A-LDA and distributed computing.
Wenming GuoLihong LiangTianlang DengPublished in: Concurr. Comput. Pract. Exp. (2017)
Keyphrases
- distributed computing
- call center
- latent dirichlet allocation
- topic models
- topic modeling
- text mining
- distributed data mining
- distributed environment
- fault tolerance
- cloud computing
- grid computing
- distributed systems
- mobile agents
- asymptotically optimal
- peer to peer
- service level
- virtual machine
- distributed computing systems
- arrival rate
- service quality
- data mining
- distributed computing environment
- agent technology
- knowledge discovery
- data mining techniques
- machine learning
- mobile communications
- cost effective
- queue length
- wireless sensor networks
- multi agent
- database systems
- database