Improvement of Processes in Managing the Organizational Climate and Work-Related Quality of Life in a Public-Sector Research Company.
Marcos FerreiraSaulo Barbará de OliveiraAndre Yves CribbMarcelo Sales FerreiraPublished in: CENTERIS/ProjMAN/HCist (2017)
Keyphrases
- public sector
- inter organizational
- software process improvement
- e government
- software process
- environmental factors
- private sector
- electronic government
- information and communication technologies
- information sharing
- policy making
- social capital
- public administration
- emergency response
- current practices
- public organizations
- organizational structure
- case study
- business processes
- computational intelligence
- government services
- information systems
- public services
- service delivery
- information exchange
- digital government
- change management
- software development
- software engineering
- computer science