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CSCW, groupware and workflow: experiences, state of art, and future trends.
Steven E. Poltrock
Jonathan Grudin
Published in:
CHI Conference Summary (1998)
Keyphrases
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future trends
open issues
data mining
mobile communications
workflow management systems
case study
document management
multi user
learning from experience
data sets
workflow technology
recent trends
multimodal interfaces
workflow management
process model
business process
web services
web pages