Unveiling Bottlenecks in Logistics: A Case Study on Process Mining for Root Cause Identification and Diagnostics in an Air Cargo Terminal.
Chiao-Yun LiTejaswini ShindeWanyi HeSean Shing Fung LauMorgan Xian Biao HiewNicholas T. L. TamAparna JoshiWil M. P. van der AalstPublished in: ICSOC (2) (2023)