An Evaluation Framework for Improving Knowledge-Intensive Business Processes.
Ingrid SlembekPublished in: DEXA Workshops (2003)
Keyphrases
- knowledge intensive
- business processes
- business process
- workflow management
- knowledge acquisition
- inter organizational
- web services
- workflow systems
- knowledge management
- process model
- business rules
- human resources
- law enforcement
- cross organizational
- workflow model
- business objectives
- software development
- competitive advantage
- business process models
- process management
- business process management
- workflow management systems
- case study
- natural language
- business environment
- business partners
- expert systems
- e government
- database