The Influence of Social Context and Targeted Communication on e-Government Service Adoption.
Michael RäckersSara HofmannJörg BeckerPublished in: EGOV (2013)
Keyphrases
- e government
- social context
- service delivery
- service provision
- electronic government
- public services
- public sector
- information sharing
- social interaction
- contextual information
- virtual world
- public administration
- social relationships
- government services
- developing countries
- service offerings
- social media
- government agencies
- digital government
- social influence
- organizational culture
- social networks
- knowledge management
- government organizations
- service providers
- national level
- federal government
- inter organizational
- information management
- online social networks
- information communication technology
- factors influencing
- governmental organizations
- affect sensing
- government websites
- online services
- data sharing
- information exchange
- social web