Soft Systems Methodology in IT Project Management: Implementing CRM in SMEs.
Nigel LockettDavid BrownAmy SissonsPublished in: AMCIS (2006)
Keyphrases
- project management
- soft systems
- information systems development
- systems development
- information systems
- virtual teams
- software projects
- strategic management
- knowledge management
- management practices
- software development
- software project management
- role play
- project managers
- project success
- intelligent systems
- e learning