Requirements Engineering für Product Service Systems - Eine State-of-the-Art-Analyse.
Marina BerkovichJan Marco LeimeisterHelmut KrcmarPublished in: Wirtschaftsinf. (2011)
Keyphrases
- requirements engineering
- service systems
- life cycle
- software engineering
- requirements specification
- goal oriented
- web technologies
- software development
- service level
- requirements engineering process
- service oriented
- development process
- arrival rate
- stochastic models
- enterprise systems
- design process
- business process
- call center
- heavy traffic
- queueing model
- object oriented
- case study