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A Hierarchical Approach for Sentiment Analysis and Categorization of Turkish Written Customer Relationship Management Data.
Mehmet Saygin Seyfioglu
Mustafa Umut Demirezen
Published in:
FedCSIS (2017)
Keyphrases
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sentiment analysis
data mining applications
data analysis
data points
text classification
sentiment classification
opinion mining
customer relationship management
real world
data mining
case study
information technology
data warehouse
steady state