Interacting User Generated Content Technologies: How Q&As Affect Ratings & Reviews.
Shrabastee BanerjeeChrysanthos DellarocasGeorgios ZervasPublished in: EC (2017)
Keyphrases
- user generated content
- product reviews
- customer reviews
- social media
- online reviews
- user generated
- product features
- recommender systems
- sentiment analysis
- collaborative filtering
- user comments
- opinion mining
- online forums
- sentiment classification
- social networking
- social media content
- social networking sites
- social web
- online social