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A Multivocal and Multilevel Institutionalist Perspective to Analyze Information Technology-Enabled Change in the Public Service in Africa.
Roberta Bernardi
Published in:
Information Technology in the Service Economy (2008)
Keyphrases
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information technology
public services
e government
south africa
information systems
organizational culture
researchers and practitioners
sensor networks
service oriented
paradigm shift
real world
computer science
learning scenarios
job satisfaction