Innovative service model of information services based on the sustainability balanced scorecard: Applied integration of the fuzzy Delphi method, Kano model, and TRIZ.
Hung-Ming ChenHung-Yi WuPih-Shuw ChenPublished in: Expert Syst. Appl. (2022)
Keyphrases
- prior knowledge
- statistical model
- probabilistic model
- parameter estimation
- mathematical model
- theoretical analysis
- evaluation method
- cost function
- modeling method
- evaluation model
- linear model
- em algorithm
- management system
- similarity measure
- markov random field
- multi agent systems
- prediction model
- information services
- web services
- fuzzy inference system
- website
- multimedia