Consumer Satisfaction and Purchasing Behavior Through Online Food Delivery Services App.
Michael GautamaGrisvian Irvan BudimanRida ZuraidaPublished in: ICIMTech (2023)
Keyphrases
- purchasing behavior
- consumer behavior
- online consumer
- service quality
- online shopping
- mobile applications
- internet enabled
- service delivery
- consumer trust
- service providers
- context aware
- online markets
- information goods
- customer satisfaction
- web services
- user satisfaction
- software components
- life cycle
- end users
- comparison shopping
- public services
- statistically significant
- building blocks
- social media
- multi agent systems
- case study
- information systems
- purchase decision