Beyond process monitoring: a proof-of-concept of event-driven business activity management.
Christian JanieschMartin MatznerOliver MüllerPublished in: Bus. Process. Manag. J. (2012)
Keyphrases
- event driven
- information systems
- knowledge management
- decision making
- business management
- business intelligence
- information delivery
- service management
- service delivery
- information management
- mission critical
- customer relationship management
- data mining
- business world
- enterprise systems
- business models
- business process
- electronic commerce
- management information systems
- strategic management
- supply chain management
- digital campus
- senior management
- venture capital
- management system
- competitive intelligence
- enterprise wide
- data processing
- publish subscribe
- business process management
- workflow management
- data warehouse
- change management
- decision support
- database systems
- real time
- event streams
- key performance indicators
- record keeping
- business processes
- competitive advantage