Interlibrary Loan and Document Delivery: Best Practices for Operating and Managing Interlibrary Loan Services in All Libraries.
Johnson PaulPublished in: Program (2007)
Keyphrases
- credit scoring
- service delivery
- decision process
- influence factors
- service management
- web services
- case study
- service discovery
- retrieval systems
- information retrieval
- structured documents
- service providers
- document clustering
- service oriented
- document classification
- mission critical
- decision support system
- information retrieval systems
- risk assessment
- keywords
- web documents
- text documents
- information services
- multimedia
- database
- digital resources
- credit risk
- information extraction
- software engineering
- vector space model
- service quality
- service composition
- document images