A Capability Maturity Model to assess Government ICT4D Policy.
Brian O'DonovanKevin A. JohnstonPublished in: CONF-IRM (2016)
Keyphrases
- policy makers
- public policy
- information and communication technologies
- information communication technology
- capability maturity model
- south africa
- information technology
- knowledge management
- iso iec
- e government
- government agencies
- public administration
- process improvement
- public sector
- software process
- case study
- developing countries
- software development
- software engineering
- software process improvement
- maturity model
- artificial intelligence