Simulations of the relationship between the experience level of e-commerce customers and the adopted variables - implications for management in the area of online shopping.
Paula BajdorPublished in: KES (2021)
Keyphrases
- online shopping
- customer preferences
- customer satisfaction
- internet usage
- consumer behavior
- mobile commerce
- online retailers
- service quality
- customer relationship management
- product search
- information systems
- purchase intention
- online shoppers
- service providers
- data management
- satisfaction degree
- preference models
- electronic commerce
- shopping behavior
- online consumer