Social Networking Sites (SNSs): Smart Platforms for Public Service Innovation?
Harri JalonenPublished in: Int. J. Virtual Communities Soc. Netw. (2016)
Keyphrases
- social networking sites
- public services
- e government
- social networking
- social media
- public sector
- service oriented
- online social networks
- internet users
- social networks
- case study
- service delivery
- user generated content
- knowledge management
- public administration
- young adults
- social relationships
- social activities
- digital government