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Policy Controlled Automated Management of Distributed and Embedded Service Systems.
Stefan Illner
Heiko Krumm
Andre Pohl
Ingo Lück
Darius Manka
Thomas Sparenberg
Published in:
Parallel and Distributed Computing and Networks (2005)
Keyphrases
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service systems
enterprise systems
web technologies
distributed systems
service level
service oriented
call center
business processes
heavy traffic
special case
optimal policy
computing environments
embedded systems
information systems
asymptotically optimal
queueing model
stochastic models
decision making