Optimized E-Government User Support Allocation and Its Influence on Citizens' Adoption of E-Government: An Agent Based Approach.
Shuang ChangManabu IchikawaHiroshi DeguchiPublished in: Int. J. Knowl. Syst. Sci. (2013)
Keyphrases
- e government
- user centered
- user friendliness
- electronic government
- government services
- public sector
- end users
- public services
- knowledge management
- public administration
- digital government
- service delivery
- developing countries
- business process change
- information sharing
- government agencies
- federal government
- government websites
- government organizations
- public organizations
- information communication technology
- national level
- inter organizational
- information management
- online services
- public policy
- computer science
- governmental organizations
- decision making