Innovative uses of knowledge management to maintain competitive advantage. Sponsored by SIG MGT, SIG KM.
Bill EdgarPierrette BergeronJerry MillerBret BreedingKatherine M. ShelferJ. Drew ProcaccinoYolanda JonesAnnaMarie Del CasaleLarry Nash WhiteBeverly ColbyPublished in: ASIST (2002)
Keyphrases
- knowledge management
- competitive advantage
- knowledge sharing
- information technology
- case study
- customer relationship management
- knowledge engineering
- business information
- organizational learning
- web based learning
- information systems
- competitive environment
- e learning
- business environment
- market share
- strategic advantage
- database
- tacit knowledge
- business intelligence
- e government
- decision support
- software engineering
- knowledge assets
- market competition
- decision making
- knowledge resources
- expert systems
- business strategy
- business analytics
- absorptive capacity