A maturity model to promote collaboration in business processes.
Andréa Magalhães MagdalenoRenata Mendes de AraujoMarcos Roberto da Silva BorgesPublished in: Int. J. Bus. Process. Integr. Manag. (2009)
Keyphrases
- business processes
- maturity model
- business process
- enterprise resource planning
- inter organizational
- business goals
- business process management
- process model
- erp systems
- web services
- software process
- cross organizational
- iso iec
- reference architecture
- software maintenance
- business applications
- workflow management systems
- competitive advantage
- service oriented architecture
- software agents
- knowledge sharing
- electronic commerce
- knowledge management