Trust in Digital Transactions and its Role as a Source of Competitive Advantage in the Network Economy.

Christian Kittl Otto Petrovic

Published in: ICWI (2003)

Keyphrases

competitive advantage
yangtze river
business processes
knowledge management
network structure
service quality
business information
database
artificial intelligence
peer to peer
customer relationship management
trust relationships
end users
human capital
public key infrastructure
online retailers