Voluntary centralization of user support in a de-centralized organization.

Ellen Yu Borkowski Jay Elvove Christopher Higgins Sonja Kueppers

Published in: SIGUCCS (2004)

Keyphrases

workplace learning
knowledge management
user interface
user feedback
user preferences
user interaction
user oriented
user requirements
end users
keywords
social networks
context aware
databases
distributed environment
user satisfaction
recommendation systems
database systems
user centered
neural network