Why Realization Mismatches Expectations of e-Government Project Benefits? Towards Benefit Realization Planning.
Dian BaltaVanessa GregerPetra WolfHelmut KrcmarPublished in: EGOV (2015)
Keyphrases
- e government
- public sector
- electronic government
- united nations
- digital government
- public services
- government services
- digital archives
- service delivery
- technology transfer
- public administration
- government agencies
- information infrastructure
- public policy
- federal government
- developing countries
- federal agencies
- government organizations
- case study
- information technology
- process improvement
- information systems
- project management
- information sharing
- public organizations