Understanding customer knowledge sharing in web-based discussion boards: An exploratory study.
Matthew K. O. LeeChristy M. K. CheungKai H. LimChoon-Ling SiaPublished in: Internet Res. (2006)
Keyphrases
- knowledge sharing
- customer knowledge
- learning community
- discussion board
- knowledge management
- information exchange
- information sharing
- knowledge transfer
- e learning
- sharing knowledge
- knowledge building
- share knowledge
- story telling
- knowledge exchange
- problem based learning
- cooperative learning
- electronic commerce
- decision making
- information systems
- artificial intelligence