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Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailer.
Roberta De Cicco
Susana Cristina Lima da Costa e Silva
Riccardo Palumbo
Published in:
CONVERSATIONS (2020)
Keyphrases
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supply chain
online learning
real time
online discussion forums
multi modal
face to face interaction
quantity discount
collaborative learning
private information