Web Service Flash Crowd Mitigation Using Feedback to Users.
Harumasa TadaMasayuki MurataMasaki AidaPublished in: AINA (2017)
Keyphrases
- web services
- user feedback
- user interface
- feedback mechanisms
- recommender systems
- novice users
- crowd sourcing
- user model
- end users
- implicit feedback
- user interaction
- user experience
- user satisfaction
- social media
- mobile applications
- service requests
- positive feedback
- web environment
- business process
- user profiles
- web search
- relevance feedback