Measuring Airport Service Quality Using Machine Learning Algorithms.
Mohammed Salih HomaidIrene MoulitsasPublished in: ICAAI (2022)
Keyphrases
- machine learning algorithms
- service quality
- benchmark data sets
- customer satisfaction
- learning algorithm
- machine learning
- decision trees
- service providers
- predictive accuracy
- electronic commerce
- machine learning methods
- user satisfaction
- quality of service
- random forests
- learning problems
- information systems
- machine learning approaches
- information quality
- call center
- competitive environment
- machine learning models
- machine learning systems
- competitive advantage
- learning tasks
- online shopping
- input features
- standard machine learning algorithms
- learning models
- job satisfaction
- transfer learning
- real time
- database