Exploring User Satisfaction with Information Systems in a Regional Samll Business Context.
Gerard FogartyBruce ArmstrongJulian DimblebyDon DingsdagPublished in: ACIS (2003)
Keyphrases
- user satisfaction
- information systems
- information quality
- service quality
- structural equation modeling
- information technology
- perceived quality
- business processes
- business management
- user perceptions
- databases
- learning environment
- objective measures
- project management
- competitive advantage
- business process management