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CC4IMS: A mobile-based open-source call center for IMS.
Harilaos Koumaras
Christos Sakkas
Michail-Alexandros Kourtis
Jose Oscar Fajardo
Fidel Liberal
Published in:
PIMRC (2013)
Keyphrases
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open source
call center
multimedia services
e learning
learning management systems
ip multimedia subsystem
source code
asymptotically optimal
case study
real time
service level
ims qti
mobile devices
cooperative
mobile users
arrival rate
bayesian networks
artificial intelligence