Factors Influencing Customers' Intention to Use Instant Messaging to Communicate with Hotels.

Soey Sut Ieng Lei Ksenia Kirillova Dan Wang

Published in: ENTER (2018)

Keyphrases

factors influencing
instant messaging
email
technology acceptance
factors affecting
distance education
chat conversations
internet shopping
customer satisfaction
data collection
text messaging
communication technologies
service providers
social networking sites
computer mediated communication
e learning